Figma
Danamon Bank has developed D-Bank PRO, a purposeful app for all
your banking experiences with Danamon.
LEARN.
Conducted UX audits to identify opportunities for
improvement within existing designs and user journeys.
BUILD.
Collaborated with product owners, business and marketing
teams, and other stakeholders to identify user pain points, create
personas, envision the dashboard, craft Jobs to Be Done, and
develop key user journey frameworks.
MEASURE.
Gathered users’ insights through both qualitative and
quantitative research methods.
problem.
Danamon Digital and Offline touchpoint are facing same struggles as there is no “One Design Language” that help to bind them all.
what we do.
Developing an entirely new experience concept for D-Bank PRO through hyper-personalization, divided into two phases: concept development and key journey refinement within 3 months
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